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At Product Career Academy, we are committed to delivering exceptional value and service to every learner. We understand that circumstances may change, and we want to ensure you feel confident when enrolling in our programs.
Please read this policy carefully before making a purchase.
Due to the instant accessibility of digital content upon purchase, all Self-Paced Course products come with a 24-hour refund window, starting from the date and time of purchase.
If you enroll in the Close Mentorship Program at full price, you are eligible for a 24-hour refund window from the time of purchase.
Close Mentorship is a capacity-limited program. Each cohort has a fixed, small number of seats, and the moment your enrolment is confirmed, that seat is closed to every other applicant — we do not reopen it, reassign it, or waitlist against it.
At the same time, we reserve dedicated mentor hours, review capacity, and program resources against your name for the full duration of your engagement. This allocation is made upfront and is not recoverable if you choose to leave.
For this reason, once the 24-hour window has passed, the enrolment fee is non-refundable in the event of voluntary discontinuation, regardless of how much of the program has been consumed. Both the seat and the reserved mentor time are lost to us and cannot be resold or reassigned.
We would rather you take the full 24 hours to be certain than enroll on impulse. If you have any doubts about your ability to commit, please speak to our team before you pay, not after.
The Close Mentorship Program is limited to a small number of participants each cohort. Because seats are scarce and every seat consumes direct mentor time, active participation is mandatory.
If a participant is consistently inactive — for example, not submitting assigned tasks, not attending scheduled sessions, or not responding to mentor follow-ups — Product Career Academy reserves the right to discontinue their enrolment.
Before any such action, the participant will receive a written notice and a reasonable opportunity to resume active participation. If there is still no meaningful progress, the enrolment will be closed and any refund will be calculated as follows:
For illustration: on a 6-month program, a participant discontinued at the end of month 2 would forfeit the 50% allocation charge and receive a pro-rata refund on the remaining 50% for the 4 unused months.
This decision rests solely with Product Career Academy and is made to protect the quality of the program for committed participants.
To request a refund, please email us at team@catchupwithsachin.com and include:
Once approved, refunds will be processed within 20–25 working days to your original payment method.
For any further questions or concerns, feel free to contact our team. We're here to help you make the most of your learning journey.